We care for your property like it’s our own
At City of Good Maids, we are the premier local cleaning service in the Buffalo area, and we have a variety of options available to fit your commercial or residential cleaning needs!
Our Services
What we Offer
Commercial Cleaning
Experience the difference in your workplace with our commercial cleaning services. Tailored for a clean and comfortable environment.
Recurring Cleaning
Our Recurring Cleaning Service offers regular sessions to maintain a consistently clean and organized space.
Deep Cleaning
Our Deep Cleaning Package is for homes that need extra attention. We suggest a deep clean if it’s your first cleaning.
Move-In/Out Cleaning
The Move-Out/In Package was made to ensure you have a stress-free move and get your security deposit returned if renting.
Airbnb Cleaning
We provide Airbnb Cleaning services for all your properties. We’ll leave your rental sparkling every time.
Vacant Property Cleaning
Our Vacant Property Cleaning services are designed to transform vacant properties to their old glory, so you can rent or sell them for top market value
Our Benefits
Enjoy top-rated house cleaning services in the Western New York
Healthier
Cleaning
We make sure our cleaners use high quality supplies when taking care of your home or business.
Trusted
Professionals
Our cleaners are highly-vetted professionals and background-checked for your safety.
We make your experience simple by providing fast and efficient quotes to get your cleaning scheduled as fast as possible.
Satisfaction
Guarantee
We are committed to resolving any concerns as soon as possible at no extra cost, ensuring your complete satisfaction.
Our Process
You’re just 3 steps away from a clean home or business.
Tell us a few details about your home or business and what services you need and we'll provide a quote within 24 hours.
We Will Handle The Job
Our dependable and trusted team members will respond and make sure your home sparkles!
Enjoy the view
Your home will look brand new after we’re done with it, so sit back and enjoy the view.
Reviews
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Our Service Areas
We service three counties in Western New York: Erie, Niagara, and Chautauqua. Specifically, our service area within these counties include all of the following locations: Lewiston, Lockport, Niagra Falls, Wheatfield, Pendleton, Getzville, Clarence, Lancaster, Grand Island, Tonawanda, Williamsville, Kenmore, Buffalo, Cheektowaga, Elma, Marilla, Bennington, East Aurora, West Seneca, Blasdell, Orchard Park, Lake View, Hamburg, West Falls, South Wales and Jamestown
let’s get started
Click the button below to get an instant quote on you next cleaning service.
FAQ
How can we help?
Yes! Our cleaners are licensed to practice home cleaning in the state of New York, and all of our cleaners are fully bonded and insured.
Yes, we do! If you're eco-conscious and prefer green cleaning solutions, let us know. We can discuss the options that align with your values while still delivering a spotless clean.
Yes! Consistency is key to a comfortable cleaning experience. You're welcome to request the same cleaners for each visit, and we'll do our best to accommodate your preference. However, in the event of unforeseen circumstances, we may need to send a substitute cleaner who is equally trained and qualified.
Your card will be charged after the cleaning is completed. This policy is in place to ensure that you are fully satisfied with the quality of our work before any payment is processed. Our aim is to build trust and provide peace of mind, guaranteeing that our high standards align with your expectations.
However, we do require a card on file prior to scheduling your service as a measure of commitment and to streamline the payment process.
At City of Good Maids, we operate with a 30 minute grace period. If our team exceeds the estimated time by over 30 minutes, additional charges may apply to cover the extra service time.
If we determine that a cleaning is going to take longer than we estimated, we will tell you as soon as possible, and we will work with you to either prioritize the most important parts of the home to clean so that we can stay within our estimated time, or we can finish the entire cleaning at our hourly rate.
Yes! Our maids will arrive fully equipped with professional-grade cleaning supplies. If you have specific preferences or allergies, inform us beforehand, and we can adjust accordingly to accommodate your needs.
City of Good Maids is committed to providing a hassle-free payment experience. We keep your card securely on file via Stripe, ensuring that your service charges are processed promptly and efficiently after each cleaning.
Expanding Your Payment Options: We understand the need for flexibility, which is why after your initial cleaning service, we offer a variety of payment options tailored to your convenience. Alongside Stripe, you can choose from a host of popular digital payment platforms such as Venmo, CashApp, and Zelle. Additionally, we can also accept check and cash, but we do expect to be paid on a NET 15 basis for customers who will be mailing checks.
City of Good Maids takes pride in offering a billing system that is secure, efficient, and adaptable to your preferred method of payment, reflecting our dedication to customer service and satisfaction.
We understand that life can be hectic, and we're always willing to work with customers who need to reschedule. However, if you need to cancel a cleaning service, you must do so prior to 48 hours of the scheduled booking. If you cancel within 48 hours of a booking, we charge a cancellation fee of 75% of the price of the booking.
The rescheduling and cancellation fees are in place to protect our cleaners. When appointments change last minute, it can disrupt their earnings. These fees help to provide our staff with stability, ensuring that they're compensated for the time they've set aside for you, even if plans change.
Yes! We offer up to a 25% discount to customers who book weekly cleaning services with us. To book a cleaning service with us, click here.
